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Why isn't the save icon working? I'm unable to save to my computer.

New Here ,
Jan 17, 2017 Jan 17, 2017

I recently downloaded the newest version of Adobe and I can't figure out how to save PDFs to my computer. The save icon is not working...

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correct answers 1 Correct answer

Adobe Employee , Apr 26, 2018 Apr 26, 2018

Hi Hafygirl,

If you are not authorized to make changes to the files the option stays greyed out. To check, open the file in Reader>File>Properties, on Properties windows there is Security tab. And check document restriction summary.

Also, till the time you are not making changes to the file save option remain greyed out. 

-Tariq Dar

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Community Expert ,
Jan 17, 2017 Jan 17, 2017

Which Adobe software? Reader? Acrobat Pro?

We need to know so that this can be moved from the nontechnical Lounge Forum to the correct forum for help.

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New Here ,
Apr 20, 2018 Apr 20, 2018

Save icon is greyed out on Adobe Reader DC.  I want to save to my computer like I always have, but this new version isn't allowing that. Please fix.

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Adobe Employee ,
Apr 26, 2018 Apr 26, 2018

Hi Hafygirl,

If you are not authorized to make changes to the files the option stays greyed out. To check, open the file in Reader>File>Properties, on Properties windows there is Security tab. And check document restriction summary.

Also, till the time you are not making changes to the file save option remain greyed out. 

-Tariq Dar

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Explorer ,
Apr 02, 2023 Apr 02, 2023
LATEST

I am completely baffled! How do I get to Reader/File/Properties in the first place? I have no interest in doing anything but save pdf documents, but that seems to be a specialty items now.

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