환불

[#1]

환불해주세요. 저는 이 앱을 결제한 가장 큰 이유가 파일 압축인데 파일 압축이 자꾸 실패한다고 떠서 이 앱 프리미엄을 결제한것을 마우스 후회중입니다 현 상황에서 필요했던건 압축뿐이였는데 그게 안되어 무료판과 다름없어요 환불 해주세요

[S. S]

Hello @ ,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.