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A visualização do PDF desapareceu no meu WhatsApp

New Here ,
Jan 25, 2025 Jan 25, 2025

De repente a visualização em PDF  em uma mensagem PDF no WhatsApp começou a aparecer o nome do arquivo, no caso tipo de arquivo. Parou de mostrar uma pequena miniatura.

TOPICS
iOS , PDF forms
1.3K
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1 ACCEPTED SOLUTION
Adobe Employee ,
Jan 27, 2025 Jan 27, 2025
LATEST

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

Also check for any pending/missing updates for the Whatsapp and try rebooting the device once and see if that helps.

 

Sometimes, clearing the WhatsApp cache can resolve display issues. You can do this by:

  • Android: Settings > Apps > WhatsApp > Storage & Cache > Clear Cache

 

Hope this information will help

 

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Adobe Employee ,
Jan 27, 2025 Jan 27, 2025
LATEST

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

Also check for any pending/missing updates for the Whatsapp and try rebooting the device once and see if that helps.

 

Sometimes, clearing the WhatsApp cache can resolve display issues. You can do this by:

  • Android: Settings > Apps > WhatsApp > Storage & Cache > Clear Cache

 

Hope this information will help

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines