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Abo kündigung

New Here ,
Feb 20, 2024 Feb 20, 2024

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Ich habe letztes jahr ein jahresabo gestartet was ich aber sowieso schon nie haben wollte und habe es dann gekündigt. Nach diesem jahr in dem ich unnötig mein geld ausgegeben habe wurde direkt ein neues abo gestartet was ich selbst nicht getätigt habe. Und genau aus diesem grund will ich eine Rückerstattung und eine kündigung

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1 ACCEPTED SOLUTION
Adobe Employee ,
Feb 21, 2024 Feb 21, 2024

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Hello @Aldino35573695k3km,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

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Adobe Employee ,
Feb 21, 2024 Feb 21, 2024

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Hello @Aldino35573695k3km,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

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