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Account subscription problem

New Here ,
Apr 17, 2024 Apr 17, 2024

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Hi, I have recently purchased Adobe acrobat for pdf via Samsung store however when I logged into the app, it says I'm still a free user and no subscriptions were found. I have logged out and logged in again but with no avail. I have used the same email address for both as well. please help. 

Screenshot_20240417_172435_Galaxy Store.jpg

Screenshot_20240417_172818_Acrobat for Samsung.jpg

 

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New Here ,
Apr 17, 2024 Apr 17, 2024

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JEREMY C

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