Adobe Acrobat Android slow to open files

[_Shems_]

I recorded a video, in this video I compared the Adobe Acrobat program and another program, the Adobe program opens PDF files with a long delay, but the other program opens immediately and without delay. The operating system used is Android 15.

[JR Boulay]

[MOVED TO THE ACROBAT READER MOBILE DISCUSSIONS]

[halil_3167]

H

[Amal.]

Hi there

Hope you are doing well and thanks for reaching out.

Would you mind sharing the version of the Acrobat Reader mobile app you are using? Tap on the profile icon > About Acrobat and try updating the app from the Play Store and reboot the device once and check.

You may also try to clear the App cache and reboot the device and see if that helps: Go to Phone settings > Apps > Tap on the Adobe Acrobat > Storage > Clear Cache.

Also for future reference and self-help please go through the help page https://adobe.ly/4jZ0B1x

Let us know how it goes.