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Adobe Acrobat Reader Crashes On IPhone IOS 15.6.1

New Here ,
Aug 31, 2022 Aug 31, 2022

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Since IOS update 15.6.1 Acrobat will not remain open. Crashes within seconds of opening. Literally unusable. 

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Adobe Employee ,
Aug 31, 2022 Aug 31, 2022

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Hello @paulag11805779,

 

I hope you are doing well. I am sorry for the trouble. 

 

Have you checked to remove unwanted data from the application to check if it works?

 

Also, would you mind sharing a screen recording of the workflow for better understanding of the issue?

 

If this is related to a specific instance, can you try remove all other applications from the app switcher and then check if it runs fine.

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

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New Here ,
Aug 31, 2022 Aug 31, 2022

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  • I HAVE ASKED FO HELP WITH MY ICLOUD I DON'T KNOW HOW TO TO DUE IT MYSELF 

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Adobe Employee ,
Aug 31, 2022 Aug 31, 2022

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Hi @Amberly5C39,

 

Sorry for the trouble.

You may refer to basic FAQs for acrobat Reader Mobile from here: FAQ | Adobe Acrobat Reader mobile app

 

Would you mind briefing mon the issue soat I can assist you better?

 

Looking forward to hearing from you.

 

Best,

Souvik.

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