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Adobe Acrobat stops working

New Here ,
Sep 01, 2022 Sep 01, 2022

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Adobe Acrobat stops working. It automatically turns itself off every time I turn it on. I request you to come up with a solution for this issue.

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Adobe Employee ,
Sep 01, 2022 Sep 01, 2022

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Hi @erhan25917507conj

 

I hope you are doing well. I am sorry for the trouble.

 

Have you tried clearing unwanted data from the application by going to Settings-> General-> iPhone Store-> Acrobat-> Offload?

 

Also, would you mind sharing some information with us:

1. The iOS version you are using;

2. The version of Acrobat Reader Mobile you are using;

3. A screen recording of the event for us to understand better.

 

You may refer to other general FAQs from here: FAQ | Adobe Acrobat Reader mobile app

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

Community & Social Consultant | Document Cloud | Adobe

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