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Adobe not cancelling our plan

New Here ,
Jun 21, 2022 Jun 21, 2022

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I have repeately asked to cancel our corporate plan but Adobe is not cancelling the plan. They keep telling me there is a technical issue. It has been two weeks.

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Adobe Employee ,
Jun 21, 2022 Jun 21, 2022

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Hello Eric,

 

I hope you are doing well. I am sorry for your experience with Adobe.

 

I have looked into your account and see that you have a support case open. I will check into the case internally with the team and update you at the earliest.

 

Thanks,

Souvik.

Community & Social Consultant | Document Cloud | Adobe

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