adobe plan?

[anthony_3531]

I just purchased another plan . every time i get ready to create a pdf it ask me to subscribe to another???

[sprinklr-integration-user]

Hi @anthony_3531

I hope you're doing well! Thank you for reaching out to us.

I've reviewed the Adobe Account associated with your Adobe ID and noticed that you have both a personal and a business account linked to the same email address. To resolve the issue, please try logging out of the application and then logging back in, making sure to select the correct account.

Additionally, I recommend reviewing the help page here for further assistance.

Please let me know if this helps or if you need any further assistance.

~Amal