Adobe Reader mobile closes by itself

Report · Aug 06, 2020

Hello!

Adobe Reader mobile closes by itself as soon as you log into your Adobe account. This makes it impossible to work on pdf documents. I have this problem for a couple of months. This is the movie I recorded: https://adobe.ly/2xy5Q64

My phone: Huawei Mate 10 lite, Android ver.: 8

Please help.

Report · Mar 23, 2022

Did you ever get a response on this? My phone's doing the same now. The program closes as soon as I open a file.

Report · Mar 23, 2022

Hi @Shane237132940x6q

As you are facing a crash issue with Acrobat Reader mobile, would you mind sharing a few more details to understand the issue better?

1. Application version?

2. OS name and version?

3. If possible, could you share a screen recording of the issue?

Make sure that the app is up to date.

Thanks,

Harsh