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Adobe subscription problem

New Here ,
Apr 07, 2020 Apr 07, 2020

I have subscribed yesterday for the acrobat reader app on the iPhone, I paid 1 month subscription but when I go to the app it asks me to subscribe in order to compress a file. Then it gives the small msg that I am subscribed but I am not able to use the compress or other utilities. What should I do? How can I fix this issue?

TOPICS
Install update and subscribe , iOS
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Adobe Employee ,
Apr 28, 2020 Apr 28, 2020
LATEST

Hi Elianes,

Sorry for the inconvenience.

If you are still experiencing this issue, you may try the following steps and let us know if that is helpful resolving your issue: Launch Acrobat Reader app -> Click on Settings (human-like icon on the top right of Home page) -> Subscriptions -> Restore purchases



Regards,

Tariq 

 

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