App

[tyrhonda_3136]

keeps crashing 

[S. S]

Hi @tyrhonda_3136,

Sorry for the experience with Acrobat Reader Mobile app crashing.

We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

The team is working on it, and the fix will be live soon.

Link to the announcement here: https://adobe.ly/45uBT52.

We request your kind understanding and patience while the team gets the fix live.

Regards,
Souvik.

[gabriel_4355]

Not work 

[S. S]

Hi @gabriel_4355,

Sorry for the experience.

As mentioned above, we are already aware of the situation and are working on a fix.

You can also check the status of the issue here: https://adobe.ly/43NVyvt

Regards,
Souvik.

[default5kxcnvgq2azv]

Why is the issue not elevated to "Major"? It is unusable and crashes immediately. Same goes for adobe scan.

iPad Pro 

iPadOS 18.5

[S. S · Accepted solution]

Hi @gabriel_4355 @default5kxcnvgq2azv,

Good news.

We are live with the fix.

Please restart your device once and try using the app again. 

Let us know how it goes.

Regards,
Souvik.

[default5kxcnvgq2azv]

Working. Thank you.