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Bookmarks disappear s

New Here ,
Nov 25, 2023 Nov 25, 2023

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Whenever I add a bookmark in a pdf.....and then after some time ..i open same document from my file manager....those bookmarks are lost on that pdf....what is this......?.....pls help.....I lost my work and hours

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Adobe Employee ,
Nov 27, 2023 Nov 27, 2023

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Hi @Nitin338460638jtj,

 

Hope you are doing well. Thank you for writing in!

 

Bookmarks that you add to your documents using Reader Mobile Android are saved on a device level and not directly embedded to the file.

In your case, I suggest opening the file directly using Reader Mobile and not the File Manager and the bookmarks should be available there.

 

In case this is not what you see, please share a screen recording of the workflow you follow for better understanding and further investigation.

 

So, any changes to the file, like renaming the file or moving it to a different location can result in the loss of the bookmarks.

 

Hope this clarifies your question.

 

-Souvik

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