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Hello,
I am using an iPad Air 2 running on iOS 15.8.3. When I updated Adobe Acrobat to the latest version (24.08.xx) the applicatin stopped processing images. I use this older iPad for PDF and ebook reading, and it worked perfectly with your software before. When uninstall / reinstall the apple store says i need iOS 16.x.x o higher to use v24.09.x, which you note fixes the image problem. So I downgrade to the last viable Acrobat verision and it defaults to 24.08.xx - which has the broken image probelms. Is there a link I can use to find a previous version for this older iPad?
Thank you,
//geoff
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Hi @Geoffrey_A_5609
Thank you for reaching out and providing details about the issue you're facing. I understand how frustrating it can be when an app update causes unexpected problems, especially on a device like the iPad Air 2.
Unfortunately, Apple’s App Store doesn’t offer a straightforward way to install older versions of apps. Since iOS 15.8.3 is no longer compatible with the latest version of Adobe Acrobat (v24.09.x), this makes it difficult to resolve the problem directly.
Currently, there isn’t an official method to download previous versions of Acrobat from the App Store. As a possible solution, you might want to consider upgrading to a device that supports iOS 16 or higher. This would ensure compatibility with the latest features and fixes, including the issue with images that you're experiencing.
Regards
Amal