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Can’t edit

New Here ,
May 22, 2023 May 22, 2023

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I'm using the Adobe app on my iPhone and iPad with the premium version. I can open the Pdf, read it, and make it a copy but once I start editing (write a word or delete words) the pdf gets corrupted and I can only open it in the app but can't visualizing from my documents or in the computer. Please help! 

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Edit and export , iOS

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Adobe Employee ,
May 29, 2023 May 29, 2023

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Hi @Mariana30008518ysw8,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a few pieces of information for further investigation:

1. A screen recording of the situation;

2. The app version of Acrobat Reader Mobile (go to Profile-> About Acrobat);

3. The iOS version you are using;

4. Is this with a specific file? Can you share the file with me?

 

Look forward to hearing from you.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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