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Can't open file.

New Here ,
May 01, 2024 May 01, 2024

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  1. I have downloaded Reader on my phone. It will not open a court file that usually opens on PC.
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Adobe Employee ,
May 02, 2024 May 02, 2024

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Hi @Rosalie371185166cfn,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Acrobat your use (go to Profile-> About Acrobat);

2. The OS [Android/iOS] of your device and its version;

3. A screenshot of what you see;

4. A sample file to test inhouse.

 

Look forward to hearing from you.


-Souvik

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