• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
10

Can't open file.

New Here ,
May 01, 2024 May 01, 2024

Copy link to clipboard

Copied

  1. I have downloaded Reader on my phone. It will not open a court file that usually opens on PC.
TOPICS
Android

Views

143

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 02, 2024 May 02, 2024

Copy link to clipboard

Copied

LATEST

Hi @Rosalie371185166cfn,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Acrobat your use (go to Profile-> About Acrobat);

2. The OS [Android/iOS] of your device and its version;

3. A screenshot of what you see;

4. A sample file to test inhouse.

 

Look forward to hearing from you.


-Souvik

Community & Engagement Strategist | Document Cloud | Adobe

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines