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Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.
Would you mind sharing a few pieces of information for further investigation:
1. The app version of Acrobat your use (go to Profile-> About Acrobat);
2. The OS [Android/iOS] of your device and its version;
3. A screenshot of what you see;
4. A sample file to test inhouse.
Look forward to hearing from you.
-Souvik