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Cancel subscription

New Here ,
Aug 22, 2022 Aug 22, 2022

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Please explain how to cancel my subscription to Adobe Acrobat. 

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Cancel subscription

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2 ACCEPTED SOLUTIONS
Participant ,
Aug 23, 2022 Aug 23, 2022

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Hey David,

I hope you're doing great. 

To cancel the subscription, you need to cancel it from the store it was purchased.

For a better understanding, I am attaching the articles on canceling the subscription from various stores; please have a look: -

For IOS- https://support.apple.com/en-us/HT202039

For Android- https://support.google.com/googleplay/answer/7018481

For the Galaxy store, you can follow these steps-

Go to My page > Receipts > Items tab > [your subscription     name] > Unsubscribe.

 

Let me know if it works.

 

Thanks.

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Adobe Employee ,
Aug 23, 2022 Aug 23, 2022

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@David25761261glb5 Hi,

 

Adding to what Krutikka said, you may refer to the below link for more information on how to proceed with the cancellation of your plan:

How to cancel Adobe trial or subscription

 

I hope it helps.

 

Thanks,

Souvik.

Community & Social Consultant | Document Cloud | Adobe

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Participant ,
Aug 23, 2022 Aug 23, 2022

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Hey David,

I hope you're doing great. 

To cancel the subscription, you need to cancel it from the store it was purchased.

For a better understanding, I am attaching the articles on canceling the subscription from various stores; please have a look: -

For IOS- https://support.apple.com/en-us/HT202039

For Android- https://support.google.com/googleplay/answer/7018481

For the Galaxy store, you can follow these steps-

Go to My page > Receipts > Items tab > [your subscription     name] > Unsubscribe.

 

Let me know if it works.

 

Thanks.

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Adobe Employee ,
Aug 23, 2022 Aug 23, 2022

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@David25761261glb5 Hi,

 

Adding to what Krutikka said, you may refer to the below link for more information on how to proceed with the cancellation of your plan:

How to cancel Adobe trial or subscription

 

I hope it helps.

 

Thanks,

Souvik.

Community & Social Consultant | Document Cloud | Adobe

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