Cancelamento

[luana34670951dv90]

Fazer cancelamento da assinatura 

[jane-e]

@luana34670951dv90 

Adobe Reader for Mobile is free. If you subscribed to the Premium version (paid subscription), you need to contact the App Store or Google Play, not Adobe Customer Care.

Google Play Store

https://www.samsung.com/sg/support/apps-services/how-do-i-cancel-a-subscription-in-galaxy-store/

App Store

https://support.apple.com/en-us/HT202039

Jane

[S S. · Accepted solution]

Hello @luana34670951dv90,

Hope you are doing well. Thank you for writing in!

++to the suggestion by Jane,

You may refer to the below links for more.

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.