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Cannot access features

Tillingham greg
New Here ,
Dec 28, 2020 Dec 28, 2020

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Hi,

when I open the Adobe app it appears blue instead of red and tells me to subscribe to access features (I am already subscribed) 

when I press subscribe it tells me I am already subscribed. 
I am paying £9.99 a month for an app that doesn't work!!! 
please help.

1651C557-3A6D-4CE1-A2B0-93D8D457025C.png

 

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Install update and subscribe

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lori5F98
New Here ,
Jan 12, 2021 Jan 12, 2021

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I am also having the same problem. Went through apple support and they didn't help

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Eli5FB0
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Jan 22, 2021 Jan 22, 2021

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Same problem 

7B5FBCD5-47F0-420F-87B9-7A407AD60FA1.png

 

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annisam26996996
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Jan 23, 2021 Jan 23, 2021

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Got the same problem 🤦🏻‍:female_sign:

 

39E8F4E9-72E2-49FC-94A6-0B97EFFD4122.png

 

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