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Cannot edit comment on encrypted file

New Here ,
May 03, 2021 May 03, 2021

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According to our company's file policy
When sending PDF with emails, the file must be encrypted and not edited.

 

We encountered a problem.
The encrypted file can modify comment in the PC version of Adobe reader

After the mobile version, it can not be edited, the screen will pop up to indicate that the encrypted file can not be modified

 

I am very sure that the file encryption allows modification of comments, so that third-party vendors can review the content

 

Can anyone provide any help on this?

TOPICS
Android , Edit and export , View or share PDFs

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1 ACCEPTED SOLUTION
Community Expert ,
May 06, 2021 May 06, 2021

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@柏逸5FDF wrote:

So I raise the question of the same function can be operated on the PC but not the APP,

is there a problem in the APP?


 

You can make a feature request to the developers here:

https://acrobat.uservoice.com/forums/914680-acrobat-reader-for-ios

 

~ Jane

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Community Expert ,
May 04, 2021 May 04, 2021

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Hi @柏逸5FDF ,

 

You posted to Acrobat Reader Mobile (beta). Are you using the Beta version of Acrobat Reader? If not, we can move this to Acrobat Reader for Mobile forum where you are more likely to get a response.

 

~ Jane 

 

 

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New Here ,
May 04, 2021 May 04, 2021

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Sorry, 

 

I'm using Acrobat Reader for Mobile,

 

I posted on wrong place? please help me move this post

 

thank you

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Community Expert ,
May 05, 2021 May 05, 2021

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Hi

 Acrobat Reader Mobile (beta)is for the Beta version of Acrobat Reader. There are only a dozen posts and hardly anyone looks at it. I'll move this to Acrobat Reader for Mobile.

 

~ Jane

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Community Expert ,
May 05, 2021 May 05, 2021

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Use Acrobat Reader on Windows or Mac.

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New Here ,
May 05, 2021 May 05, 2021

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I know it can be done by PC or MAC

but our partners work only with iPad, 

they only view and annotate PDF.


Our protected PDF files are only restricted to unmodifiable pages
So I raise the question of the same function can be operated on the PC but not the APP,

is there a problem in the APP?

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Community Expert ,
May 05, 2021 May 05, 2021

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Acrobat Reader on iOS doesn't support this.

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Community Expert ,
May 06, 2021 May 06, 2021

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@柏逸5FDF wrote:

So I raise the question of the same function can be operated on the PC but not the APP,

is there a problem in the APP?


 

You can make a feature request to the developers here:

https://acrobat.uservoice.com/forums/914680-acrobat-reader-for-ios

 

~ Jane

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