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Come annullare l’abbonamento annuale ad Adobe Acrobat premi un?

New Here ,
Oct 01, 2023 Oct 01, 2023

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voglio annullare il mio abbonamento ma è impossibile, non appare questa possibilità, solo il rinnovo oppure il cambio piano. Come devo fare? Grazie

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Cancel subscription , iOS

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Adobe Employee ,
Oct 31, 2023 Oct 31, 2023

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Hello @Anna326515549tc8,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

Community & Engagement Strategist | Document Cloud | Adobe

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