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Contraseñas

New Here ,
Jan 05, 2023 Jan 05, 2023

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Buenos días. 

He olvidado la contraseña de los archivos protegidos. 

¿Como puedo restablecerla?

Gracias, un saludo. 

  • Me refiero a los archivos PDF
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General troubleshooting

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Adobe Employee ,
Jan 17, 2023 Jan 17, 2023

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Hi @Mig22,

 

Hope you are doing well. Sorry for your experience with passwords.

 

As the passwords for the files are something, not stored in our database to safeguard the encryption of the file, it has to be either remembered by you or you might have to contact the creator of the file to get access to the applicaiton.

 

Hope this clarifies the point.

 

-Souvik.

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