Copy option does not exist after highlighting text / iOS ipad

[Wat29064702r62h]

Hi to whom it may concern,

I got my new iPad Air recently and noticed that copy option is missing after highlighting text.

Is this a bug? I noticed some other users complaining the same issue in discussions.

It this happening with any pdf files (not file specific).

Device: iPad Air 5th

iOS version: 15.6.1

Acrobat version: 23.02.01

free user, not logged-in.

[S. S]

Hi @Wat29064702r62h,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Would you mind sharing a screen recording of the situation as well? This would help us get a better understand of the situation and narrow down the approach we take in order to get to a resolution.

Look forward to hearing from you.

-Souvik

[Wat29064702r62h]

Hi Souvik,

Thanks for your reply.

Here are my screen captures of the problem.

As you can see, I think Copy(コピー) should be at the most left, but it is missing.

I have also attached a screen capture from my previous ipad.

Thanks,

[Reggie29073539ff1i]

Following requesting to do is to have other account information and
documents that I have in it retrieve them. I can't access that account
Google has locked me out of it for some odd reason. The account I'm
referring to is [PII removed by moderator]. I have things that I'm trying
to retrieve to help me better myself in school. Thank you for your time and
assistance.

[Wat29064702r62h]

Hi all,

Thanks for investigating the problem.

I have just now updated acrobat to version 23.03.00, and the problem is fixed!

Copy option exists at the very left!

Thanks!

[S. S]

@Wat29064702r62h Thank you for the confirmation.

@Reggie29073539ff1i Would you mind updating the application to the latest version to see if it works for you?

-Souvik