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Crash in iOS

New Here ,
Apr 01, 2024 Apr 01, 2024

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iPad won't open files now.  Just goes back to Home Screen

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Crash or freeze

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1 ACCEPTED SOLUTION
New Here ,
Apr 03, 2024 Apr 03, 2024

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iOS 17.4.1

adobe acrobat reader 24.03

quote

iPad won't open files now.  Just goes back to Home Screen


By @James36456145pxcv

 

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Adobe Employee ,
Apr 03, 2024 Apr 03, 2024

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Hi @James36456145pxcv,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing more information for further investigation:

1. The app version of Acrobat Reader (go to Profile-> About Acrobat);

2. The iPadOS version of your device;

3. A screen recording of the event for a better understanding;

4. The location of the files. Are they saved on internal storage, Acrobat storage, or any other cloud platform.

 

Look forward to hearing from you.


-Souvik

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New Here ,
Apr 03, 2024 Apr 03, 2024

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LATEST

iOS 17.4.1

adobe acrobat reader 24.03

quote

iPad won't open files now.  Just goes back to Home Screen


By @James36456145pxcv

 

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Translate

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines