Crash in iOS

[James36456145pxcv]

iPad won't open files now.  Just goes back to Home Screen

[sprinklr-integration-user]

Hi @James36456145pxcv,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Would you mind sharing more information for further investigation:

1. The app version of Acrobat Reader (go to Profile-> About Acrobat);

2. The iPadOS version of your device;

3. A screen recording of the event for a better understanding;

4. The location of the files. Are they saved on internal storage, Acrobat storage, or any other cloud platform.

Look forward to hearing from you.

-Souvik

[James36456145pxcv · Accepted solution]

iOS 17.4.1

adobe acrobat reader 24.03

iPad won't open files now.  Just goes back to Home Screen

By @James36456145pxcv