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Delete File

New Here ,
Aug 23, 2021 Aug 23, 2021

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Cannot delete files from acrobat. Red banner comes up after delete is pushed. What?

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Adobe Employee ,
Aug 24, 2021 Aug 24, 2021

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Hi,

 

Hope you are doing well.

As you have mentioned that a red banner comes up when you push the delete option for a PDF file. Would you mind sharing few more details to understand the issue better:

  1. Do you get this message on deleting a particular PDF?
  2. On which location the file is saved? On this iPhone, Document Cloud, or other location?
  3. Share the exact workflow you do and the screenshot of the error message.
  4. What is the application and OS version on the device?

 

Also, Here is a help document you can refer to know how to delete files:

https://www.adobe.com/devnet-docs/acrobat/ios/en/managefilesfolders.html?highlight=delete#delete-fil...

 

Looking forward to hearing back from you.

Thanks,

Harsh

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