i deleted acrobat reader app from iphone becsuse it would not update through apple store. but this operation made me loose all the files stored locally in the location "on my phone" without ANY warning!!! these files were not backed up because i was convinced they were in the folder Files of the phone! please, i need help in recovering them, even after reinstalling the app i can not see them anymore. they simply dis disappear. it is very bad! please help alessandra
I hope you're doing great, and sorry for the trouble.
As per my understanding, you need help restoring the documents. If you have saved the documents as PDFs in the Adobe Document Cloud. You may check your saved files over here: -
Note: If you're not uploading the files to Adobe Document Cloud or saving them to any other location, the files will be deleted permanently.
It isn't possible to retrieve the files once deleted directly from the application.
For more information on How to retrieve lost files on the Acrobat Reader mobile application, please refer to this article: - https://community.adobe.com/t5/adobe-acrobat-online-discussions/how-do-i-recover-deleted-pdf-files-o...
I hope it helps.
If the files are not saved on the cloud, then there isn't anything that can be done to recover the file.
Though, I will share your feedback with the engineering team.
Also, you can submit a feature request here - Feature Request/Bug Report Form to make any changes to any existing features.
Let us know if there's anything else we can help you with.