Downloading converted Docx to PDF

[triplem00]

I was converting Docx files using Adobe Acrobat for Android. When I was about to download/save a copy, it says "waiting for network". I already fixed my network and my gadgets in use, and tried reinstalling the mobile app but still it shows "waiting for network". 

I tried viewing the pdf I converted, it says "Error connecting to Document Cloud. Please check your connection." Again, my internet connection is fine.

I tried logging in to the Document Cloud (using Chrome) and tried downloading some files and it says, "Download Error. Exceeded maximum number of files (50) or total size of 100 MB" I tried downloading other files, it's just the same. I can't download it.

[JR Boulay]

MOVED TO THE ACROBAT READER MOBILE FORUM

[triplem00]

I forgot to mention that I'm using Acrobat Premium.

[Harsh Vardhan Pareek]

Hi @triplem00 

Hope you are doing well. 

Sorry for the delayed response. Our team is working to fix the issue, we will revert to you once we get an update on this.

Thanks for your patience and cooperation.