Error document is empty 0 kb

[leticiag54543164]

Não consigo realizar o download de arquivos .PDF para o meu dispositivo. Apos o download, ao acessar o arquivo pelo adobe reader recebo a mensagem de erro "erro o documento esta vazio 0 kb ".

[Adorobat]

Hi leticiag54543164,

Sorry for the delay in response.

Are you still experiencing the issue?

Could you let us know if this happens with a specific file or with all the pdf files you download?

Are you downloading pdf file in an email attachment or from a website?

If possible, check if the same file opens with desktop version of Reader.

Awaiting your response.

Shivam