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files lost
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/t5/acrobat-reader-mobile-discussions/files-lost/td-p/12729252
Feb 04, 2022
Feb 04, 2022
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the files that have been saved in adobe cloud documents are lost when sign in on Mac computer .
But those files are still available on mobile adobe app under cloud documents.
Feel disappointted by using adobe app , user interface is terrible .
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/t5/acrobat-reader-mobile-discussions/files-lost/m-p/12734685#M15809
Feb 07, 2022
Feb 07, 2022
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Hi @allan pan,
I hope you are doing well and am sorry to hear that.
Kindly verify if you are using the same Adobe ID/e-mail to log in to your Adobe Mobile Application and the Document cloud.
Meanwhile, try to use a different browser to log in to the Document Cloud and check if the files are present.
Let us know if it works out.
Thanks,
Bhupesh
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