Hi

Report · Jul 02, 2021

I downloaded the latest updates on my iPad 8. But adobe acrobat stopped opening and showed a message "adobe acrobat" needs to update. The problem is I can't access any of the documents I downloaded and commented on in the app. Please help

Report · Nov 02, 2021

Hi @kareeme77810909,

Hope you are doing well.

Sorry for the delayed response. If you are still facing the issue. Please help me with a few details to understand your issue better.

Make and model of your device?
Application version?

You need to log in to the first app which says Acrobat with a red icon. We did try to replicate the behavior on our end, however, it is working fine. Reboot your device.

Note: Ensure you are connected to the internet.

For iOS Adobe Reader Mobile version: 21.10

For more help refer to:

*iOS- https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.

Regards

Harsh