How do I turn off the "Generative summary" banner in Acrobat Reader mobile?

[Colorful_child4309]

I use Acrobat Reader for iOS, and I develop/publish mobile-friendly ebooks in PDF format. Lately, this "Generative summary" banner occupies prime screen space atop every page. Both in standard reading mode (no problem) AND in immersive reading mode (problem).

I have gone into User -> Settings -> Enable generative AI features in Acrobat and turned the slider to OFF.

It's still there.

Again, no problem if the banner is there in standard view mode, alongside other tools such as highlight, markup, and find text. But in immersive reader mode, I don't think there should be ANY interface buttons or tools. How do I get rid of this for myself, and can I tag our PDF ebooks so that this banner is default-off for our customers when they read our stories and comics?

[Amal. · Accepted solution]

Hi there

Hope you're doing well.

This issue has been resolved in our latest version, 25.03.0. Please update the app from the App Store or Play Store, then restart your device and give it another try.

Let us know if the problem persists.

Note: Marking as correct for visibility

[Andarian]

I have this question as well.

[Treelady63]

UGH this is so annoying, still can't find a way to turn this off

[debbie_mn]

Same problem here.  I've tried to turn it off, restarted iOS and it's still there. 

[JR Boulay]

[MOVED TO THE ACROBAT READER MOBILE DISCUSSIONS]

[nla_3105]

I agree, this stinks! 

[richard_0505]

Is someone from adobe reading this???? This stupid option shrinks the whole page. I'm going to have to try another reader soon 

[ApertureXTC]

I agree 100%. If I want to use AI, I want to select it from a menu. The easiest way for me NOT to use your AI is to force me to look at it all the time!

[CrabbyFry]

I'm looking for an answer as well. I attached a screenshot of what we're all talking about. The AI assistant is switched OFF in preferences. Yet this banner (see attached) still shows up when viewing a document.

[josephs80192327]

Agreed. Let us remove / hide that banner. You're wasting our screen space, Adobe.

[Amal.]

Hi there,

Hope you are doing well, and thank you for reaching out.

Our engineering team is aware of the issue and is actively working on a fix. We understand how important this is for you, and we appreciate your patience while we investigate and resolve the problem.

As soon as we have any updates or further information to share, we will let you know.

Thanks for understanding.

[josephs80192327]

Thanks for the update. I'll look into coming back to adobe if/when this is resolved. For now, it's a dealbreaker as I need my full screen for sheermusic. The notes are tiny and I can't use a product that wastes space on forcing an ai feature on me.

[edudworzecki]

Absolutely horrendous design choice and it speaks volumes on how desperate you guys are to make people spend money on Adobe's subpar a.i. model! This clearly isn't a problem for engineers, that's a business decision... Regardless, it's the user who pays the bill!

[praytera]

The product is literally unusable in certain situations because of this, such as when I need to use sideways view because the text is too small on my phone. Acrobat is probably in the top 5 apps I use in my phone because I am reading from pdfs so much. If I need to zoom in yet want the whole line visible, it is no longer possible to do that and have a several lines visible. Get the ai banner out of there.  It takes up too much space.

[thapelo]

Thank you for acknowledging the issue and giving an update. How long is the fix expected to take?

[brodywaldron]

@Amal. Hello! It has been almost a month since the last update on this topic. Are there any status updates available?

[Bmedge]

I am using a PDF reader so *I* can read things, not so AI can regurgitate for me. If you want to incorporate these BS features that's fine, but do not force them on us AND DO NOT BREAK THE PRIMARY FUNCTIONALITY of your app in the process, please.

[Festive_youth16B8]

I went into the PDF's View settings and switched to Reading Mode. This worked to get rid of the Generative summary banner although there is still an annoying background of white or pale grey at the right and left margins.

[Christopher373769097th1]

That is a good workaround thanks for sharing. I wish reader mode worked for me, I'm an architect and when I look at drawings or PDFs with graphics, reader mode takes it upon itself to reconfigure the entire layout and it is a garbbled mess. Adobe, we don't need new features that break the basic functionality of a reader. 

I use Trace for editing. What do other people use for viewing?

[social_contributors8116]

Hi ...I do it.thank you.my mistake solved 

[akramb61970829]

The forced features if AI and the new layout where we can't get rid of the Generstive AI summery feature or the obnoxiously intrusive and space taking button will make me cancel my subscription monthly and cancel anything else related to adobe. There are other apps that just as productive. We need immediate fixes to these for apple users. 

[luigi_0430]

SOLUTION: As per Adobe people comment below, solution is to change to another application without banners or wait clicking 30 times everyday.

Millions people clicking x in generative summary everyday. Excellent software.

[j_4751]

Same issue as other colleagues...Please I would ask to respect "Full page" mode feature, by removing banner in this mode.

[LukaLu]

I know this is not a solution, but XODO pdf reader is the best PDF reader for android. It renders differently than Acrobat, it also has a higher bitrate for previews (no stepping gradients etc). Also it is 5 times faster than Acrobat, and also does not terrorize you with "generative summary" bar which they placed to be non-removable until your brain rots from knowing that you do have generative summary capability that does not work, or more logical, you don't care for it at all (even if it says that the file is too large or there is nothing to summarize, the bar is still there).

XODO is my default goto when presenting my designs to clients from Galaxy Tab.

[Amal. · Accepted solution]

Hi there

Hope you're doing well.

This issue has been resolved in our latest version, 25.03.0. Please update the app from the App Store or Play Store, then restart your device and give it another try.

Let us know if the problem persists.

Note: Marking as correct for visibility