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How to disable adobe document cloud and use only offline storage on iPhone for adobe reader

Community Beginner ,
Nov 04, 2021 Nov 04, 2021

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How to disable adobe document cloud in adobe reader and use only offline storage on iPhone. 
I don't want my documents to leave my device to any cloud storage while using adobe reader for iOS device. 

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Create PDF , Edit and export , iOS , View or share PDFs

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Adobe Employee ,
Nov 10, 2021 Nov 10, 2021

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Hi Suyash,

 

Sorry for not being able to address your question timely.

As described above, you would like to disable the Document Cloud storage from Acrobat Reader Mobile app permanently, so that all of your files would be saved locally on Phone Storage. Did we get this right?

There's no such settings with the app that would help you to disable the Document Cloud storage. What you are looking for, is practically not possible to achieve. 

 

Workaround: As Acrobat Reader mobile app requires Sign In to access the Document Cloud files and sync across devices. So you can Sign Out of the application just to view, add Comment and Fill & Sign the document. 

However, you would not be able to use the Premium feature. For that you need to Sign In with the Adobe ID. 

 

Thanks,

Akanchha

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New Here ,
Jun 21, 2024 Jun 21, 2024

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This is the reason our Security & Trust Team restricted signing-in to any Adobe Acrobat or Creative Cloud apps through our personal mobile devices. We can only use our company-issued laptop (which is annoying sometimes if trying to quickly sign a PDF when on the go).

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Adobe Employee ,
Jun 25, 2024 Jun 25, 2024

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Hi @j0nathan_r0gers,

 

Hope you are doing well. Thanks for writing in!

 

If the app is deployed through your company's MFA or managed networks, they can disable such services.

 

The specific code for Document Cloud services will be  "allowDocumentCloudToBeTreatedAsManaged" can be used to set or disable services for cloud as per the requirements.

 

You can refer to this article or share it with your IT team for reference: Mobile Acrobat and AppConfig — Acrobat Mobile App Deployment (https://adobe.ly/3zqrysB)

 

 

Hope this helps.


-Souvik

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

Community & Social Consultant | Document Cloud | Adobe

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