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Hyperlinked documents doesn't open properly

Community Beginner ,
Apr 18, 2024 Apr 18, 2024

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Screenshot_2024-04-18-17-11-31-336_com.adobe.reader.jpg

 This is how a hyperlinked pdf file is opening in the Adobe reader app. This issue has been persistent for quite a while & I haven't found any solutions yet. 

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Crash or freeze , View or share PDFs

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Adobe Employee ,
May 18, 2024 May 18, 2024

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Hi @Mohammed276616807gnj,

 

Hope you are doing well. Thanks for writing in!

 

From the screenshot, it is difficult to identify the exact issues.

What I could make of it is you are referring to the file not rendering completely. Is it so? If yes, please share a few pieces of information for further investigation:

1. The app version of Acrobat you use (go to Profile-> About Acrobat);

2. The Android version of your device;

3. The sample file to test in-house.

 

Look forward to hearing from you.


-Souvik

Community & Engagement Strategist | Document Cloud | Adobe

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