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I pay for one month and i can’t use the app is the first Time when happens like that
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Hope you are doing well.
As per the issue description that you are unable to use the premium features. Would you mind sharing a few details to understand the issue better?
1. As we can check the email is not having the subscription active, do you have any other email. Kindly send it in a private message.
2. What is the exact issue while using the app?
3. Is it with a particular PDF or will all PDFs?
To check your premium subscription please refer: https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html?#viewing-your-subscriptions
Thanks,
Harsh