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I think my app has night mode reversed.

New Here ,
Oct 05, 2021 Oct 05, 2021

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I think my Android app has night mode reversed. When I open a PDF it shows a black background, no color & pics are showing as negatives. I have night mode turned off.

Version 21.9.0.19548

 

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Adobe Employee ,
Oct 06, 2021 Oct 06, 2021

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Hi,

 

Hope you are doing well.

As per the issue description that you have, night turned on and you want to turn it off. Once you turn the night mode off you will no longer see the black background. Here are the steps you can follow:

  1. Open a document.
  2. Tap the view mode icon (varies depending on the current mode).
  3. Disable Night Mode.

HarshVardhanPareek_0-1633507842395.png

 

Let us know if that helps.

 

Thanks,

Harsh

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New Here ,
Oct 06, 2021 Oct 06, 2021

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Thanks Harsh but the night mode setting is/was already turned off. This
issue happened after the latest update.

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Adobe Employee ,
Oct 07, 2021 Oct 07, 2021

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Hi there,

Would you mind sharing few details to understand the issue better?

1. Is it happening with all PDF or with a few specific?

2. If possible, could you share some screenshots of the issue and the PDF?

 

Thanks,

Harsh

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New Here ,
Oct 25, 2021 Oct 25, 2021

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Happening with all. Screen shots included

 

All are also supposed to be in color

Screenshot_2021-10-10-22-33-19.png

 

Screenshot_2021-10-10-22-37-16.png

.

Screenshot_2021-10-10-22-37-44.png

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Adobe Employee ,
Oct 26, 2021 Oct 26, 2021

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Hi there,

Thanks for providing the details. Could you check if the Android accessibility settings are set to the dark theme? If yes, disable the theme then check again.

Refer the help document for the same: https://support.google.com/accessibility/android/answer/6151800?hl=en#:~:text=Turn%20on%20dark%20the...

 

Thanks,

Harsh

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