I want a refund for the subscription because my mistake

[nguyen_phuc02]

Hi guys,

I really want to say that I am so sorry about my mistake. I am using Acrobat Android and on a 7-days trial subscribtion. I like your apps but I don't have demand for using it with a yearly subscription from now.

I want to know if I can get my fund back. Thanks for your respon

se.

[DeanUtian]

Hi @nguyen_phuc02 
Information on cancelling a subscription can be found at:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

[Amal. · Accepted solution]

Hi there,

Hope you're doing well, and thanks for reaching out.

I've shared your Adobe account details with our billing team to process the cancellation of your plan. You’ll receive a confirmation email once the cancellation is complete.

Feel free to let us know if there’s anything else we can assist you with.

[nguyen_phuc02]

The Google play service said that they could not do everything.

[nguyen_phuc02]

Thanks for all your help. I have just got my money back.