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[IOS] "Open in Acrobat" is not working.

Community Beginner ,
Jul 24, 2023 Jul 24, 2023

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Hello,

I am using IOS 17 (14 Pro Max). But "Open in Acrobat" feature is not working in share menu. Any PDF does not open in Acrobat in share menu. I attached the video about this problem. 

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iOS , View or share PDFs

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Adobe Employee ,
Jul 26, 2023 Jul 26, 2023

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Hi @Ilker Binzet,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

iOS 17 is still in the beta phase and may have some features not working compared to the stable release.

 

We suggest switching back to the stable iOS release and let us know if the same issue occurs.

 

To do so, go to Settings-> General-> Software Update-> toggle the switch to disable Beta Updates-> Restart the device-> check for updates again.

 

Look forward to hearing from you.

 

-Souvik

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Community Beginner ,
Jul 26, 2023 Jul 26, 2023

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Hi, I will do that.

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Community Beginner ,
Jul 31, 2023 Jul 31, 2023

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My device was downgraded but unfortunately problem didn't solved.

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Adobe Employee ,
Aug 01, 2023 Aug 01, 2023

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hi Ilker,

Thanks for contacting us. In the screen recording, it looks like the file is open from Safari to an app, then try to open in from that app to Acrobat.
Would you mind to share step-by-step details to show the issue you are currently encountering?

Thank you for your patience.

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New Here ,
Aug 30, 2023 Aug 30, 2023

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I am experiencing the same issue on my iPhone 13 Pro with the 17 beta.  Tried deleting the app and reinstalling; still a problem.  iOS 17 will be an official public release within the next thirty days...hope this issue gets resolved!

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