My adobe acrobat app on my iPad has continuously crashed all day I have deleted it and re downloaded it and it continues to crash when I am trying to combine files.
Hope you are doing well,
Sorry for such experience. Could you help me with few details to understand your issue better:
Try to clear cache of the application. Update the application. Sign out and sign in back.
Also, send crash reports to Adobe
Acrobat sends crash reports to Adobe in case the app closes unexpectedly. By default, the app automatically sends a crash report each time it encounters a crash. To change this default setting:
For more help refer to: https://www.adobe.com/devnet-docs/acrobat/ios/en/settings.html#send-crash-reports-to-adobe
Let us know if that helps.
I am currently having this same issue. Only happens when I am combining files. The files I am combining are already pdf, so that's not the problem. App keeps shutting down when I re open. Until it either says that my files could not be combined or there is a spinning circle that never stops.
I hope you are doing well. I am sorry for your experience.
Could you please let me know a few details:
1. The application version of Acrobat Reader Mobile;
2. The operating system you are using and its version;
3. A screen recording of the happening situation for better understanding.
Also, are the files you are trying to combine on your phone's local storage or the cloud drive? If on the cloud, can you try copying them to the local storage and try again I tried combining the files at my end, and it worked fine.
You may also want to update the application to the latest version.
Let me know if this helps.