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11

Issue regarding search tool

Community Beginner ,
Jun 12, 2023 Jun 12, 2023

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Recently I changed to a new phone  samsung S 23 ultra, but unfortunately Adobe reader searching tool didnot work on it as before , where many pdf file  which include engineering Piping and diagrams that when I search for a specific word or numbers is

already exist in the file , but search result gives no matchs found .. despite on the  old phone I didn't face like this issue with the same file.

Don't know why.

Note: if is it needed , I can attach photo sample of my concerned file.

If some body can help.

TOPICS
Android , Edit and export , PDF forms

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Adobe Employee ,
Jun 13, 2023 Jun 13, 2023

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Hi @Mo.Al Refaei,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Can you share a few more pieces of information for further investigation:

1. The app version of Acrobat Reader Mobile you are using (go to Profile-> About Acrobat);

2. The Android version you are on;

3. A screen recording of the issue you experience;

4. A sample file to test the issue.

 

Also, do you experience the issue with a specific file or all? 

 

Look forward to hearing from you.

 

-Souvik

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Community Beginner ,
Jun 13, 2023 Jun 13, 2023

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1000419121.jpg

1000419123.jpg

 actually not all files this issue happens but some files that didn't happen with it before..

But I wonder does it may be because the file having search issue is a scanned pdf file .. and I found another not scanned copy but created from doc. And search tool is workin.

Any way I attach recording for using search tool in a working file and none one.

Thanks for your concern. And thanks in advance.

 

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Community Beginner ,
Jun 13, 2023 Jun 13, 2023

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Here is recording for file tha has issue

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Community Beginner ,
Jun 13, 2023 Jun 13, 2023

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Sorry by mistake I uploaded the same file.

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Community Beginner ,
Jun 13, 2023 Jun 13, 2023

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Community Beginner ,
Jun 18, 2023 Jun 18, 2023

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Still waiting for you dude,  any explanation 

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Adobe Employee ,
Jun 19, 2023 Jun 19, 2023

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Hi @Mo.Al Refaei,

 

Sorry for the delay. 

 

The file you shared above is scanned, or an image file converted to a PDF, and the search tool does not work as intended. 

 

The search is working as it should for the other file with the table and index.

 

Hope this clarifies your question.

 

-Souvik

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