La app Adobe Acrobat gratuita para Android da errores

[Laura33571852ydqy]

Me instalé la app gratuita para Android de Adobe Acrobat, y en un principio funcionaba bien, pero últimamente da errores, por ejemplo no puedo añadir un comentario (nota), o puedo añadirlo, pero si lo quiero luego eliminar, no puedo hacerlo. Por otra parte, si tengo notas realizadas con otro editor PDF, no las lee, y sin embargo al contrario sí funciona: una nota echa con Adobe Acrobat, sí es leída por otros editores PDF. Tengo que decir que mis archivos están en la nube One Drive. He probado a desinstalar la app de Adobe Acrobat y volver a instalarla, pero sigue dando estos problemas. Espero respuesta. Gracias.

[Eric Dumas]

Please report this bug to https://acrobat.uservoice.com

There is a thread specialised for mobile version, you might get some answer there. Acrobat Reader Mobile - Adobe Community

[S S.]

Hi @Laura33571852ydqy,

Hope you are doing well. Sorry for the experience with Acrobat Reader Mobile. 

Let's start one by one.

First Part When you add a comment, and want to delete it, you just need to click on it for the comments panel to open up and the three dots to get to the delete section.

More details here. If this is not what you see, please share a screen recording or a series of screenshots depicting the entire scenario for better understanding.

Second Part: The part where you cannot see the comments from one app to another, it depends whether the other third-party app is adding the comments directly to the PDF or on an app level. 

In such a case, I suggest verifying it through other platforms or third-party PDF viewers as well to verify if the comments are actually embedded to the PDF file.

If you are able to see the comments on other PDF viewers, please share the sample file with us to investigate further.

Look forward to hearing from you.

-Souvik