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Latest Adobe Acrobat update (24.08) for IPad does not load pdf images

New Here ,
Sep 03, 2024 Sep 03, 2024

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Since the lastest update to Acrobat version 24.08 for IPad, none of my pdfs with images or maps have been able to display correctly. All the images or map backgrounds show up as blank while the text above the images is still visible.

 

The same files display properly when viewing on windows version of Acrobat or when opening with other non adobe pdf software.

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Adobe Employee ,
Sep 04, 2024 Sep 04, 2024

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Hi @Luis250046218tjl

 

I hope you’re doing well. Thank you for reaching out to us.

 

I wanted to inform you that the issue you're experiencing is recognized by our engineering team, and they are actively working on a resolution. We understand how important this is and are making it a priority.

 

A fix for this issue will be included in an future update. We appreciate your patience and understanding while we work to resolve it.

 

~Amal

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