• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Log in issues

New Here ,
Dec 08, 2021 Dec 08, 2021

Copy link to clipboard

Copied

  1. Hello - I signed out of the App and when I tried to sign back in,  it sent a verification code. I used this and then entered my correct password and it took me back to the login screen, asking for username.  Then it sent anither  code. I'm stuck in that loop 😐
TOPICS
Android

Views

370

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 08, 2021 Dec 08, 2021

Copy link to clipboard

Copied

I have an android Samsung s20 & thru having issues accessing my newly purchased premium feature, the rep via chat advised me to Uninstall and reinstall the app and I cannot get myself logged in again, even after changing password (as requested from the app) and multiple tries 

 

Please help me out 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 04, 2022 Jan 04, 2022

Copy link to clipboard

Copied

LATEST

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines