• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
6

My document edited disappeared

New Here ,
Nov 22, 2023 Nov 22, 2023

Copy link to clipboard

Copied

I was editing a document and I shared but nothing that I draw I can’t see it!

TOPICS
Comment markup and annotate , View or share PDFs

Views

71

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 27, 2023 Nov 27, 2023

Copy link to clipboard

Copied

LATEST

Hi @Alexandra33799948v8j5,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Do you experience this will all the files or with a specific file? Would you mind sharing a few more pieces of information for further investigation:

1. The app version of Acrobat Reader Mobile you use (go to Home-> Profile-> About Acrobat);

2. The OS [Android/iOS] of your device and its version;

3. The location where the file is stored. Is it on a cloud drive or internal storage?

4. Do you open the file from a different application or Reader Mobile?

5. A screen recording of the situation for better understanding.

 

Look forward to hearing from you.

 

-Souvik

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines