need refund

[clark_4614]

i need your help i accidently bought subscription or deducted by google play i need refund my money back that money need badly to pay hospital bill

[Jeffrey_A_Wright]

Clark, I hope your recovery from the hospital is going well. I don't see any active subscriptions or recent transactions under the account you used to create this public discussion thread. Please see https://adobe.ly/48KBu00 for information on how to locate the account with the active subscription.

Any refunds or purchases through the Google Play Store will need to be handled by the Google Play Store, but you will need to log in with the correct account first, Clark. ^JW

[clark_4614]

also i dont know if i have adobe account though

[clark_4614]

i can sure i dont have any account on adobe account please help me i need
that money badly

[Amal.]

Hi there 

Hope you are doing well and sorry for the trouble. 

For more information about the cancellation/refund process and policy, please check the help article https://adobe.ly/4qkeaMJ;

~Amal

[clark_4614]

i dont have bank account i was using gcash account available on philippines and deducted by google play store even i dont have account or maybe i have account pls help me