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New release: comments - drawing tool resizing error

Community Beginner ,
Jan 13, 2024 Jan 13, 2024

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In the new release, when adding comments, I use the drawing tool to write music charts on a pdf template - this is now only working it you only draw one continuous line! If you draw two or more lines, then the drawing box fills to the bottom and side of the page, whereas it should size itself just to cover what you have drawn, as it did before. Thus you end up with boxes too big, and where there are multiple boxes to edit, you can't click on the one you want, because the new ones are too big.

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Comment markup and annotate

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1 ACCEPTED SOLUTION
Adobe Employee ,
Jan 29, 2024 Jan 29, 2024

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Hi @Gregg34775432w3l2,

 

Hope you are doing well. Thank you for reporting the issue.

 

The team was aware of the issue and released a fix. 

 

Please update the application to the latest version and let us know if it works.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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Adobe Employee ,
Jan 29, 2024 Jan 29, 2024

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Hi @Gregg34775432w3l2,

 

Hope you are doing well. Thank you for reporting the issue.

 

The team was aware of the issue and released a fix. 

 

Please update the application to the latest version and let us know if it works.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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Community Beginner ,
Jan 30, 2024 Jan 30, 2024

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many thanks for speedy fix, seems to be working well now, thanks

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Adobe Employee ,
Jan 30, 2024 Jan 30, 2024

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@Gregg34775432w3l2 Thanks for letting us know that it works now.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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New Here ,
Feb 22, 2024 Feb 22, 2024

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Hi. Same happens to me. I already updated the app, but the issue stills. What can I do?

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Adobe Employee ,
Feb 26, 2024 Feb 26, 2024

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Hi @Catalina35628983j9w1,

 

Hope you are doing well. Thanks for writing in!

 

Would you mind sharing the below details for further investigation:

1. The app version of Acrobat you use (go to Profile-> About Acrobat);

2. The screenshot of what you see.

 

Look forward to hearing from you.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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