No puedo abrir la aplicacion

[Vanesa Soleda30432031qfd2]

No puedo abrir la aplicacion me dice que tiene un error 

[S S.]

Hi @Vanesa Soleda30432031qfd2,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Would you mind briefing us more on the issue along with a few pieces of information:

1. The app version of Acrobat Reader Mobile you are using;

2. The OS [Android/iOS] you are on and its version;

3. A screen recording of the scenario happening for better understanding.

Look forward to hearing from you.

-Souvik