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No puedo firmar documentos, pro lema con play store

New Here ,
Feb 19, 2022 Feb 19, 2022

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Al intentar firmar un documento me salta un error que indica que debo borrar la caché de Play Store; pero mi teléfono no tiene instalada esa aplicación ni nada de Google. He entrado a mi cuenta de Google y borrado todo y al revisar la aplicación sigue sin funcionar

Screenshot_20220219_202800_com.adobe.reader_edit_8937082444989.jpg

agradezco cualquier ayuda

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Adobe Employee ,
Feb 21, 2022 Feb 21, 2022

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Hi @Jose232439632c6u 

 

Could you share a few more details to understand the issue better?

1. It is happening with some other PDF too or it's with a particular PDF only?

2. Try to clear cache of the app from the application setting. and check if that helps.

3. Please let us know the applicaiton version.

Make sure the app is up to date.

 

~Harsh

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