Not able to Edit even after subscription

[vishnu35623410yyeg]

Not able to edit even after subscription.

Please advise

[S. S · Accepted solution]

Hi @vishnu35623410yyeg,

I hope you are doing well. Sorry for the trouble with Acrobat Reader Mobile.

I checked your email address registered here in the community and saw an active subscription for Acrobat Premium.

Please let me know what error you get when trying to use Acrobat. A screenshot of the error would be great.

If the application is unable to identify the subscription, you may try a few steps below:

1. Logout from Acrobat Reader Mobile;

2. Restart the device;

3. Log in back to the device.

If these do not work, you may try restoring the subscription. Please refer to the link to learn how to restore the subscription: Manage subscriptions — Acrobat for Android Help (adobe.com)

Let me know if these help.

Thanks,

Souvik.