Not able to save pdf to google drive or onedrive from my android phone

[Pepozki]

1. I used to be able to open pdfs on my phone and save them to google drive or onedrive, but with the new update I'm not able to do it anymore.

[ls_rbls]

Can you specify which update took place in your mobile device?

What AndroidOS version do you have and what is the mobile device a phone or a tablet?

Thank you.

Review managing files in your mobile device here:

https://www.adobe.com/devnet-docs/acrobat/android/en/managefilesfolders.html 

[Meenakshi Negi · Accepted solution]

Hi Pepozki,

If you are opening the PDF in Adone Acrobat Reader application, you can use the Share icon to save the PDF to Google Drvie or OneDrive.

Open the PDF and click on Share icon provided at the top right corner on the screen.

Then click on the Share a copy button provided at the bottom of the screen. Now select OneDrive or Google Drive from the list of the options appears.

Please ensure that both the applications are installed on the device. 

If you still experience the issue, share the application and OS version on the device.

Also, let us know about the update that you are referring to.

Let us know if you need any help.

Regards,

Meenakshi

[Pepozki]

That worked! Thank you!

[Tzargalahad]

Hi Menakshi,

I have the similar issue whereby all my PDF docs are "pending" to be saved in my One Drive. It just wont get thru. Please advise.

[S. S]

Hi @Tzargalahad,

Hope you are doing well. Thanks for writing in!

"Pending" status means there are some fluctuations in the internet bandwidth or there are some obstructions with the internet which hinders the upload.

You might want to try changing the data source and check if it works. You can go to your device's settings-> Cellular and data-> Change WiFi to cellular or vice-versa.

Hope this helps.

-Souvik

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